To be the Private Client firm of choice for members of the public and professionals in Scotland.
“May you live in interesting times” says the Chinese proverb. Well, we most certainly live in interesting times. Both the private and public sector face unprecedented challenges as a result of some of the biggest corporate failures in history. We believe that a significant element in the failure of these organisations has been a shift in focus away from the customer towards a self-interested focus upon themselves and their own profits. Many seem to have forgotten that, without their customers, they would not have a business at all. We believe that a significant number of Law firms have also been guilty of this in recent years, with an increased emphasis on financial targets and time-based billing rather than a focus on customer service and value for money. In order to redress the balance, Eastons Private Client Solicitors works differently from most other firms, as outlined in our “Why Choose Us?” section. In doing this, we aim to provide a truly client centered approach to doing business, in fact and not just in words, and as judged by our clients and not just by us. We recognise that the areas of law we deal with are very sensitive in their nature and that our clients are often in the midst of very difficult and emotional circumstances. Our purpose, simply put, is to make your life easier.
At Eastons Private Client Solicitors, we do not believe that “one size fits all”. In fact, we tend to find that “one size fits no-one”. Everyone is different and so we offer a bespoke service tailored to your own individual needs rather than trying to fit your circumstances into our own predetermined solutions.
Our advice is to the point and given in plain English (or Scottish). We understand that clients do not wish to receive lengthy theoretical advice and a list of every conceivable option. Instead, we aim to keep our eye on the bigger picture by giving you a clear understanding of the law and providing you with sensible and workable solutions to meet your needs.
The firm is committed to aiming for the highest standards possible in all areas of the business. Our aim is not only to meet your expectations, but to exceed them.
Whilst our prices are competitive, we also recognise the importance of bringing real value to our clients rather than simply aiming to be the cheapest in the market. As Warren Buffet says, “price is what you pay, value is what you get”. We believe it is possible to obtain excellent, specialist advice without necessarily having to pay premium rates. By instructing us, you will receive everything you would expect from a city law firm without the associated charges.
The Law Society of Scotland’s motto, Humani Nihil Alienum, means “nothing of humanity is alien to me”. We believe that, in a day of impersonal automated processes, the human touch remains an essential and critical part of business. We regard our clients as people, not transactions.We like to develop excellent relationships with our clients and get to know them in order that we can assist them throughout their lifetime. Unlike some other Will Writing companies, we do not wish to cultivate a high turnover of impersonal transactions and in the process simply become a “law factory” churning out a mass-produced legal product.